Privacy Policy

Last Update - September 14, 2024

PRIVACY POLICY

1) WHO WE ARE

We are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit or make a purchase on our website in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2) DATA COLLECTION

When you visit our website, we automatically collect certain information about your device, browser, IP address, and browsing behavior (such as the pages you viewed). This data is used to improve our website and services.

If you place an order or register for an account, we collect personal information such as your name, shipping address, billing address, and payment details to process your order.

By using our website, you consent to the collection and use of your personal data as outlined in this privacy policy.

3) COOKIES

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device to help our website function properly, remember your preferences, and collect data for analytics. You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain functionalities of our website.

4) HOW WE USE YOUR DATA

We use the information we collect to:

 Process and deliver your orders

 Communicate with you regarding your orders or inquiries

 Provide you with information or marketing related to our products, if you have opted in

 Improve our website and user experience

5) THIRD-PARTY SERVICES

We may share your personal data with trusted third-party service providers, such as payment processors (e.g., PayPal) and shipping companies, to fulfill your order. These third parties are bound by privacy obligations and use your data only for the necessary services.

We may transfer your personal data to servers or service providers located outside of Canada (e.g., in the United States). In such cases, we take appropriate measures to ensure that your data remains protected in accordance with Canadian privacy laws.

6) DATA SECURITY

We use SSL encryption to protect your personal data during transmission. While we take all reasonable steps to ensure the security of your data, no system is 100% secure. Any transmission of personal data over the internet is done at your own risk. We are not responsible for unauthorized access to your personal information due to circumstances beyond our control, such as hacking or other security breaches.

7) YOUR RIGHTS

You have the right to:

 Access, update, or delete your personal data

 Opt-out of marketing communications at any time

 Request restriction of processing of your personal data under certain circumstances

 Withdraw consent for data processing at any time

To exercise your rights, contact us at [info@northernvogue.ca]. We will respond to requests in accordance with the provisions of PIPEDA.

8) DATA RETENTION AND STORAGE

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period has ended, we will securely delete or anonymize your data. If you wish to have your data deleted before that time, you may request this by contacting us.

9) LIMITATION OF LIABILITY

Despite our best efforts to protect your personal data, we cannot guarantee the security of data transmitted over the internet, and therefore, any transmission is at your own risk. We are not responsible for unauthorized access to your personal information due to circumstances beyond our control, such as hacking or other security breaches.

10) UPDATES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with the date of revision. Continued use of our website following such changes indicates your consent to the updated policy.

Contact Us

For any questions about this privacy policy or your personal data, please contact us at: